Using CottageTrades.
These expectations apply when you browse, list goods, message, or participate in the community.
Your account and content
Provide accurate account information, protect your sign-in credentials, and share only content and photos you have permission to use. You are responsible for the goods, statements, messages, and discussions you publish. Follow the community standards and avoid deceptive or abusive behavior.
Local trades
Local pickup requests help neighbors coordinate; they do not process payment. The buyer and maker agree on payment, trade terms, quantity, and handoff directly. A maker must accept a request, and both participants must confirm scheduled pickup details. There is no platform transaction commission on local exchanges.
Shipped goods
When checkout is available, the maker is the seller of the goods. Review the item description, shipping charge, dispatch window, and seller’s return terms before paying. Payment services have their own terms and fees. Use your order record to follow fulfillment, contact the maker about a problem, and request support if needed.
Product declarations and eligibility
A listing, badge, ingredient statement, or community review does not guarantee a product’s quality, suitability, or permission to sell in a particular location. Makers must accurately disclose their products and meet the requirements that apply to them. Buyers should ask questions and consider their needs before agreeing to a trade.
Reports and account restrictions
CottageTrades may review reported content, hide listings or discussions, or restrict accounts after assessing a concern. Seller enforcement decisions include a review explanation and an appeal path. Reporting does not automatically establish that a claim is true.
Events and learning
Organizers are responsible for accurate gathering information and communicating changes. Cancel your RSVP if plans change. Guides and community advice share information and experience; they do not guarantee results.
Getting help and closing an account
Use Help & support for unresolved account or transaction questions. Account closure requests are reviewed so active exchanges and retained transaction or review records can be handled appropriately.